Privacy Policy
Effective Date: May 5, 2025
Last Updated: May 5, 2025
Welcome to www.classes.live (“Classes.Live,” “we,” “our,” or “the Site”), a platform that connects users with experts and instructors for live, interactive sessions and consultations. We take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.
We may collect the following types of information:
Registration Information:
When you create an account, we collect your name, email address, username, password, and any other details you choose to provide.
Payment Information:
If you pay for classes or expert sessions, we collect payment details (e.g., billing address and payment method) through secure third-party payment processors. We do not store full credit card numbers.
Usage Data:
We automatically collect technical and usage data, including your IP address, browser type, device details, session duration, and pages visited.
Communications:
We may collect communications between you and instructors or between you and our support team to improve service quality and maintain security.
Profile Information:
You may choose to add optional profile details such as a photo, biography, and personal preferences.
We use your information to:
Provide, operate, and maintain your account and access to the Site.
Facilitate classes and expert sessions.
Process payments and send related communications (e.g., receipts, invoices).
Communicate with you regarding your account, service updates, and promotional offers (you can opt out of promotional messages at any time).
Enhance and improve our services and develop new features.
Monitor, prevent, and address technical or security issues.
Enforce our Terms of Service and Community Guidelines.
We do not sell or rent your personal data. We share your data in the following circumstances:
With Instructors:
Information necessary to conduct your live sessions (e.g., your username and any relevant information shared during the session).
With Service Providers:
We use trusted third-party providers (such as hosting services, payment processors, and analytics tools) who are bound by strict confidentiality agreements.
Legal Requirements:
We may disclose information if required by law or to protect the rights, safety, or property of Classes.Live, our users, or others.
We implement robust technical and organizational measures to protect your personal information. However, no method of online transmission or storage is completely secure. We encourage you to use strong passwords and take care when sharing personal data.
We retain your personal data as long as needed to provide our services and comply with legal obligations. If you choose to delete your account, we will retain only the data necessary for compliance and legal purposes. To request account deletion, contact us at support@classes.live.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request corrections or deletions of your data.
Restrict or object to certain data processing.
Withdraw consent (where applicable).
To exercise any of these rights, please contact us at support@classes.live.
Classes.Live is intended for users aged 18 and older. We do not knowingly collect personal data from children under 18. If we become aware of data collected from a minor, we will promptly delete it.
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Classes.Live Support Team
Email: support@classes.live
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the Site after updates constitutes your acceptance of the new policy.